At hkjc odd, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy sets out transparently how we collect, use, store, and protect your personal information while you use our platform.
Note: By registering for or using the platform hkjc odd, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully in its entirety.
When you register and use the platform hkjc odd, we collect several categories of personal information to ensure our platform operates smoothly and securely for all Malaysian players. The information we collect falls into two main categories:
A. Information You Provide Directly:
B. Information Collected Automatically:
hkjc odd never collects credit or debit card numbers directly. All payments are processed through secure, PCI-DSS compliant payment gateways.
hkjc odd collects your personal information through several different channels, depending on how you interact with our platform:
hkjc odd uses personal information collected solely for legitimate and transparent purposes. Below is a summary of how your data is used and the legal basis for each:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management and verification | Identity, contact | Contractual requirement |
| Processing MYR deposits & withdrawals | Financial, identity | Contractual requirement |
| Age verification & KYC | Identity, documents | Legal Obligations |
| Fraud prevention & security | All categories | Legitimate interest |
| Customer support | Interactions, activity | Contractual requirement |
| Marketing communications (with consent) | Contact | Consent |
| Platform improvement & analytics | Device, activity | Legitimate interest |
hkjc odd will not use your information for any purpose other than those stated in this Privacy Policy without first obtaining your consent. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
hkjc odd only shares your personal information with third parties in the following limited circumstances, and only to the extent necessary for the specified purpose:
All third parties working with hkjc odd are required to comply with data protection standards equivalent to or stricter than those we apply ourselves. Binding written contracts are in place to ensure this compliance.
Your data security is our highest priority hkjc odd. We implement multiple layers of technical and organisational security measures to protect your personal information from unauthorised access, data breaches, loss, or misuse:
While we take all reasonable precautions, no system can be guaranteed 100% secure. Should a security incident occur that affects your data, hkjc odd will notify you within the timeframe required by applicable law.
Platform hkjc odd uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect specific functionality on the platform hkjc odd. For more information on how to manage cookies in your browser, please refer to the support documentation for the browser you are using.
Cookies used by hkjc odd does not contain personal information that can be used to identify you directly. Data collected through cookies is aggregated and used solely for technical and analytical purposes.
As a registered player at hkjc odd, you have certain rights regarding your personal data, all of which we fully respect. These rights include:
You have the right to request a copy of all personal information we hold about you. Requests can be submitted by email to support@hkjcodd.com.
If any of your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
In certain circumstances, you may request the deletion of your personal data, subject to the record-keeping obligations imposed on hkjc odd by law.
You may object to the processing of your data for direct marketing purposes at any time by contacting the hkjc odd support team.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.
In certain circumstances, you may request that the processing of your data be temporarily restricted while a dispute is pending resolution.
To exercise any of the rights above, please contact us at support@hkjcodd.com with the subject line "Privacy Rights Request". We will respond within 30 business days. In complex cases, this period may be extended, and you will be notified accordingly.
hkjc odd does not retain your personal data longer than necessary for the original purpose of collection. The following are our data retention guidelines:
Once the specified retention period has lapsed, your data will be securely deleted or fully anonymised so it can no longer be linked to your identity.
In the course of its operations, hkjc odd may need to transfer or process some of your data outside Malaysia — for example, when using cloud server infrastructure or international technical service providers. When such transfers occur, we ensure:
Preferences hkjc odd is to process Malaysian player data within Malaysia or within the Asian region, where strong data protection standards are in place. International transfers occur only when strictly necessary for platform operations.
hkjc odd reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. When material changes occur, we will:
Continued use of the platform hkjc odd after the effective date of such changes will be considered your acceptance of the updated version of the Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way hkjc odd handles your personal data, please contact our Data Protection Officer through the following channels:
For privacy-related complaints, please use the email subject "Privacy Policy Complaint" so it can be routed to the responsible team promptly. We are committed to resolving all enquiries within 14 business days.
You may also refer to the following pages for other policy information related to your use of the platform hkjc odd: Terms & Conditions, Responsible Gaming and FAQ.
We don't just comply with the law — we go further to ensure your privacy is protected.
All data transmitted and stored on the hkjc odd platform is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
The hkjc odd identity verification process is designed to be fast and secure. Your MyKad details are stored in an encrypted system and accessed strictly by authorised personnel only.
Hkjc odd has never sold, rented, or traded players' personal data to any party for marketing or commercial purposes, and never will.
Every MYR deposit and withdrawal via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX is processed through a PCI-DSS compliant payment gateway for maximum security.
You may access, correct, or request the deletion of your personal data at any time through your account settings or by contacting the hkjc odd privacy team directly.
Hkjc odd infrastructure undergoes independent security audits on a regular basis. Any vulnerabilities identified are addressed promptly to ensure your data protection remains up to date.
Your privacy is protected, your data is secure, and your MYR transactions are processed to the highest security standards. Register now and enjoy Baccarat, Live Casino, Slots, Poker, and Lottery in a truly safe and transparent environment.